TicketAudits.php
3.63 KB
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
<?php
namespace Zendesk\API;
/**
* The TicketAudits class exposes read only audit methods
* @package Zendesk\API
*/
class TicketAudits extends ClientAbstract
{
const OBJ_NAME = 'audit';
const OBJ_NAME_PLURAL = 'audits';
/**
* Returns all audits for a particular ticket
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function findAll(array $params = array())
{
if ($this->client->tickets()->getLastId() != null) {
$params['ticket_id'] = $this->client->tickets()->getLastId();
$this->client->tickets()->setLastId(null);
}
if (!$this->hasKeys($params, array('ticket_id'))) {
throw new MissingParametersException(__METHOD__, array('ticket_id'));
}
$endPoint = Http::prepare('tickets/' . $params['ticket_id'] . '/audits.json',
$this->client->getSideload($params), $params);
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Show a specific audit record
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function find(array $params = array())
{
if ($this->client->tickets()->getLastId() != null) {
$params['ticket_id'] = $this->client->tickets()->getLastId();
$this->client->tickets()->setLastId(null);
}
if ($this->lastId != null) {
$params['id'] = $this->lastId;
$this->lastId = null;
}
if (!$this->hasKeys($params, array('id', 'ticket_id'))) {
throw new MissingParametersException(__METHOD__, array('id', 'ticket_id'));
}
$endPoint = Http::prepare('tickets/' . $params['ticket_id'] . '/audits/' . $params['id'] . '.json',
$this->client->getSideload($params));
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Mark the specified ticket as trusted
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function markAsTrusted(array $params = array())
{
if ($this->client->tickets()->getLastId() != null) {
$params['ticket_id'] = $this->client->tickets()->getLastId();
$this->client->tickets()->setLastId(null);
}
if ($this->lastId != null) {
$params['id'] = $this->lastId;
$this->lastId = null;
}
if (!$this->hasKeys($params, array('id', 'ticket_id'))) {
throw new MissingParametersException(__METHOD__, array('id', 'ticket_id'));
}
$endPoint = Http::prepare('tickets/' . $params['ticket_id'] . '/audits/' . $params['id'] . '/trust.json');
$response = Http::send($this->client, $endPoint, null, 'PUT');
if ($this->client->getDebug()->lastResponseCode != 200) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
}