TicketMetrics.php
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<?php
namespace Zendesk\API;
/**
* The TicketMetrics class exposes metrics methods for tickets
* @package Zendesk\API
*/
class TicketMetrics extends ClientAbstract
{
const OBJ_NAME = 'ticket_metric';
const OBJ_NAME_PLURAL = 'ticket_metrics';
/**
* List all ticket metrics
*
* @param array $params
*
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function findAll(array $params = array())
{
if ($this->client->tickets()->getLastId() != null) {
$params['ticket_id'] = $this->client->tickets()->getLastId();
$this->client->tickets()->setLastId(null);
}
$endPoint = Http::prepare((isset($params['ticket_id']) ? 'tickets/' . $params['ticket_id'] . '/metrics.json' : 'ticket_metrics.json'),
null, $params);
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Show a specific ticket metric
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function find(array $params = array())
{
if ($this->client->tickets()->getLastId() != null) {
$params['ticket_id'] = $this->client->tickets()->getLastId();
$this->client->tickets()->setLastId(null);
}
if ($this->lastId != null) {
$params['id'] = $this->lastId;
$this->lastId = null;
}
if (!$this->hasAnyKey($params, array('id', 'ticket_id'))) {
throw new MissingParametersException(__METHOD__, array('id', 'ticket_id'));
}
$endPoint = Http::prepare((isset($params['ticket_id']) ? 'tickets/' . $params['ticket_id'] . '/metrics.json' : 'ticket_metrics/' . $params['id'] . '.json'));
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
}