Requests.php
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<?php
namespace Zendesk\API;
/**
* The Requests class exposes request management methods
* Note: you must authenticate as a user!
*/
class Requests extends ClientAbstract
{
const OBJ_NAME = 'request';
const OBJ_NAME_PLURAL = 'requests';
/**
* @var RequestComments
*/
protected $comments;
/**
* @param Client $client
*/
public function __construct(Client $client)
{
parent::__construct($client);
$this->comments = new RequestComments($client);
}
/**
* List all requests
*
* @param array $params
*
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function findAll(array $params = array())
{
$endPoint = Http::prepare(
(isset($params['organization_id']) ? 'organizations/' . $params['organization_id'] . '/requests' :
(isset($params['user_id']) ? 'users/' . $params['user_id'] . '/requests' :
(isset($params['ccd']) ? 'requests/ccd' :
(isset($params['solved']) ? 'requests/solved' :
(isset($params['open']) ? 'requests/open' : 'requests'))))
) . '.json' . (isset($params['status']) ? '?status=' . $params['status'] : ''),
$this->client->getSideload($params), $params);
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Show a specific request
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function find(array $params = array())
{
if ($this->lastId != null) {
$params['id'] = $this->lastId;
$this->lastId = null;
}
if (!$this->hasKeys($params, array('id'))) {
throw new MissingParametersException(__METHOD__, array('id'));
}
$endPoint = Http::prepare('requests/' . $params['id'] . '.json', $this->client->getSideload($params));
$response = Http::send($this->client, $endPoint);
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Create a new request
*
* @param array $params
*
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function create(array $params)
{
$endPoint = Http::prepare('requests.json');
$response = Http::send($this->client, $endPoint, array(self::OBJ_NAME => $params), 'POST');
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 201)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/**
* Update a request
*
* @param array $params
*
* @throws MissingParametersException
* @throws ResponseException
* @throws \Exception
*
* @return mixed
*/
public function update(array $params)
{
if ($this->lastId != null) {
$params['id'] = $this->lastId;
$this->lastId = null;
}
if (!$this->hasKeys($params, array('id'))) {
throw new MissingParametersException(__METHOD__, array('id'));
}
$id = $params['id'];
unset($params['id']);
$endPoint = Http::prepare('requests/' . $id . '.json');
$response = Http::send($this->client, $endPoint, array(self::OBJ_NAME => $params), 'PUT');
if ((!is_object($response)) || ($this->client->getDebug()->lastResponseCode != 200)) {
throw new ResponseException(__METHOD__);
}
$this->client->setSideload(null);
return $response;
}
/*
* Syntactic sugar methods:
* Handy aliases:
*/
/**
* @param int|null $id
* @return RequestComments
*/
public function comments($id = null)
{
return ($id != null ? $this->comments->setLastId($id) : $this->comments);
}
/**
* @param int $id
*
* @return $this
*/
public function comment($id)
{
return $this->comments->setLastId($id);
}
/**
* @param array $params
*
* @throws ResponseException*
*
* @return mixed
*/
public function open(array $params = array())
{
$params['open'] = true;
return $this->findAll($params);
}
/**
* @param array $params
*
* @throws ResponseException
*
* @return mixed
*/
public function solved(array $params = array())
{
$params['solved'] = true;
return $this->findAll($params);
}
/**
* @param array $params
*
* @throws ResponseException
*
* @return mixed
*/
public function ccd(array $params = array())
{
$params['ccd'] = true;
return $this->findAll($params);
}
}